General Terms and Conditions of Sale

DURATION OF STAY

The client signing this contract for a fixed term may under no circumstances claim any right to remain on the premises.

RESERVATION AND CONTRACT

The reservation becomes effective upon full payment received by the owner. By this payment, the client fully accepts the general terms below. Prices are in EUROS, VAT included, breakfast and tourist tax (€0.77) included.

CANCELLATION BY THE CLIENT

The client may cancel the stay free of charge up to 7 days before the scheduled arrival. From the 6th day before arrival, the full amount remains due. For any interruption before departure, the full stay remains due. In case of no-show, the total amount is due.

CANCELLATION BY THE OWNER

The owner refunds the tenant the full amount paid plus compensation at least equal to what the tenant would have borne if the cancellation had been their own.

ARRIVAL / DEPARTURE

The client must arrive on the reserved day between 2 pm and 7 pm. For early or late arrival, the owner must be informed. On departure, rooms must be vacated by 11 am. Luggage can be stored before check-in or after check-out.

BREAKFASTS

Breakfast is served on the terrace, in the room or in the breakfast room between 8:00 and 10:00.

BALANCE PAYMENT

If a deposit has been paid, the balance is to be settled on site during the stay.

USE OF PREMISES

The client agrees to respect the peaceful nature of the premises and use them properly. They undertake to return rooms in the same state, declare any damage they may be responsible for and cover repairs. The establishment is non-smoking except outdoors. It is not accessible to people with reduced mobility.

CAPACITY

This contract is established for a specific number of persons. If the number of clients exceeds this, the owner may refuse additional guests.

PETS

Pets are not allowed at the Château.

PAYMENT METHODS

The deposit is paid by credit card (remote or secure link) or cash. The balance may be paid by card or cash. Accepted cards: CB, VISA, Visa Electron, MASTERCARD, MAESTRO.